Being part of the Scrivens family
Since 1938, our business has grown thanks to the fantastic colleagues who are all part of the extended Scrivens family.
Our ethos is to grow and develop our teams to ensure they fulfil their potential.
Our values and ethos
First and foremost, we are a community opticians and hearing care provider on the local high street. We are proud to be local and delivering exceptional care, clinical excellence and a personalised service to everyone.
As a family business, we want to treat our colleagues and customers as an extension of our family. Our aim is to provide the best service on the high street and our teams are key to delivering this. As part of our team, you will individually play your part – whether it is offering the best solutions to their eye or hearing needs or just welcoming our customers with a smile. We want to ensure every moment counts, either during their time with us or through the care we provide.
Learning & development
We are here to provide you with ongoing training and support and we’ll work with you, in whatever role you are in, to fulfil your potential.
Our training team are here to provide continuous training whether it’s on the latest products we are introducing, enhancing our customer journey or CPD points for professional development. We are proud to offer face-to-face, e-learning and manufacturer specific training. We also like to develop our teams from within, so we have opportunities to develop during your career with Scrivens – whether retraining to become a Hearing Care Assistant or Dispensing Optician, or taking the next step in your chosen career path, such as management development courses.
Benefits
From discounts off our products for you and your friends and family to pension benefits and bonus schemes, depending on the role, Scrivens has a lot to offer.
We offer a competitive salary and depending on the role, bonus schemes based on performance. We constantly review our benefits to our colleagues and we provide annual friends and family discounts off our products. We also offer pension contributions, sickness pay and long service awards.
What our people say
Fay Lendrem
Senior Sales Advisor
As it’s a family run business, it follows through into your place of work where you build relationships with not only your team but the customers too. It also provides a healthy work life balance and I get a great sense of achievement after each day.
Jeanette Hipkiss
Sales Assistant
I enjoy meeting our new and existing customers, getting to know them and helping them with their optical and hearing journey. The training is excellent, we are always kept up to date either by e-learning, the Training team and sometimes key suppliers coming into branch to see us. There is always somebody on the other end of the phone if I need support or training, you always feel part of a team.
Kishan Varma
Hearing Aid Audiologist
Scrivens allows me to work with multiple hearing aid manufacturers and meet customers’ hearing needs effectively. Providing the gift of hearing and increasing our customers’ quality of life.
Hayley Gotheridge
Hearing Aid Audiologist
The most rewarding part of being a Hearing Aid Audiologist is knowing you are helping to make life easier and improve quality of life for others, seeing a big smile on customers faces and receiving positive feedback.
Caroline Presland
Contact Lens Optician
It’s a real pleasure to work with people who really know their customers and care about giving them time. We have multiple generations of the same families coming in, a real testament to the quality of customer service the branch provides.
Jo Hill
Branch Manager
Everyone I have met in the company so far have been very friendly and helpful, and there are always opportunities to climb the Scrivens ladder.
Jennifer James
Branch Manager
I like the fact that we get time to spend with our customers and that every member of staff is valued for what they do. I feel my branch is almost my own business and take pride and care in nurturing and growing it. We pride ourselves on being a warm and welcoming branch and we take the time to remember people’s names, anecdotes and stories, and that personal touch is what sets us apart.
Charles Slavin
Branch Manager
I enjoy meeting new people and providing them with great products that will benefit their lives. The best part about working for Scrivens is the feeling of family and unity within your team.
Nichola Sisson
Assistant branch manager
No two days are the same, each day has new challenges that keep me on my toes. I always have a smile on my face!
Ready to make a difference?
Make the next move in your career with a company that values your skills and your future. Apply now and see how far your passion can take you.
Join the team