Ready to make a difference?
As part of as team focussed on delivering first class care in both optics and hearing, you’ll have the opportunity to make a real difference.
Why build your career with Scrivens?
At Scrivens, we’re a family-run business that puts people first and that includes every member of our team. If you’re passionate about helping others, enjoy working with others and want room to grow, you’ll feel right at home as a member of our Customer Service team.
You’ll benefit from competitive pay and flexible working as well a generous staff discount scheme. We offer ongoing training, clear career progression and the chance to make a real impact in a supportive, friendly environment.
Customer Service Team Leader
Step into a leadership role where you’ll inspire, guide and develop a dedicated team of Customer Service Advisors.
Based at Scrivens House in Birmingham, you’ll help ensure our high standards of care and efficiency are met, while driving continuous improvement and supporting day-to-day operations.
Current vacancies
Senior Customer Service Advisor
Bring your experience and customer focus to a key role that supports both customers and colleagues.
As a Senior Customer Service Advisor at our Head Office, you’ll handle complex enquiries, mentor junior staff and contribute to a seamless customer experience. Your experience will ensure you can handle anything while providing a helping hand to your colleagues.
Current vacancies
Customer Service Advisor
Be the friendly, knowledgeable voice helping customers every day.
Customer Service Advisors assist with enquiries, bookings and product advice, making sure every interaction reflects the care and professionalism Scrivens is known for. Based at Scrivens House, you will have extensive training so you can support customers with their eye and hearing care.
Current vacancies
Receptionist
As the welcoming face and voice of Scrivens House in Birmingham, our Receptionist ensures every visitor and caller feels valued.
You’ll manage enquiries, coordinate appointments and keep our Head Office running smoothly with your organisational skills and positive attitude.
Current vacancies
Vacancies
There are no roles matching your selection right now, but feel free to adjust the filters above or check back again soon – new opportunities are added regularly!
View all jobs